Since Vanilla Mall is a multi-vendor platform, their main need was an engine that’d harmonize a distributed network of warehouses. The company was after a set of mechanisms that’d combine the items stored at different locations into one user’s order. MPC has streamlined the entire sales and store management process, from a new order notification to a happy customer’s review.

The product supports the warehouse network and stock management. MPC team has implemented an advanced filtering solution for maximum efficiency. For billing, we’ve introduced a tool for customizing the invoices’ names and numbering. This solution also includes an automated refund system. Next, we’ve integrated Vanilla Mall with a shipping system and introduced a tracking feature.

To support different roles inside Vanilla Mall, MPC has introduced an advanced permission matrix. Thanks to it, the store’s admins got a flexible system that’s easy to customize according to different responsibilities inside the organization.

Inside Vanilla Mall, each vendor works with an intuitive, multi-functional panel that allows full coordination of different steps and tasks. Apart from the features mentioned above, the platform provides advanced coupons management. MPC introduced a complex solution for navigating this feature even further: the user can enter detailed information about the possible use cases of each coupon, such as “first order only”, “certain brands/items only”, etc. Thanks to that, Vanilla Mall is prepared for various types of sales and promos.

The store management platform also serves as a valuable tool for analysis and creating sales strategies. The vendor can track the popularity of each product and coupon, as well as the sales figures. The data is as thorough as possible: our devs made sure that this feature recognizes each variant of a given product as a separate item. This way, the vendor gets detailed info on every single available product. More so, sales reports and statistics can be exported into a PDF or Excel file for advanced analysis.

Finally, the platform includes a support system based on tickets.

MPC has created a modern, comprehensive product for skin, body, and haircare lovers looking for a one-stop online shopping experience. Vanilla Mall looked for a versatile platform that’d allow its users to rate the products and share reviews. Apart from the usual shopping services, the company needed marketing features; that’s why we’ve added a built-in email marketing tool. The next step was a customer loyalty program based on an intuitive and clear points system. A value in Vanilla Points assigned to a particular product can be easily changed in the staff panel. Clients can exchange their points for discounts.